Frequently Asked Questions
What is ChatVerify?
ChatVerify is a human verification layer for the social web. Verify you're a real human once, build your trust score through real-world meetups, and share your verified status anywhere.
How does verification work?
During verification you take a reference photo and a selfie. ChatVerify uses facial recognition to confirm the two photos match, verifying you are a real human. Once verified you receive your Verified Human badge and a baseline trust score of 50.
Is my photo stored?
Your reference photo is stored securely and displayed on your verified profile. It is visible to anyone who receives your verification share link. The selfie taken during verification is not stored after the comparison is complete.
What is a Verified Human badge?
The Verified Human badge appears on your profile and share links to confirm you are a real person who has completed facial verification. It is not an ID check. It verifies you are a real human, not a bot or fake account.
Can I verify more than once?
Your verification is permanent once completed. If you need to update your profile photo you can verify again, but your trust score will not receive the baseline bonus again.
What is a trust score?
Your trust score reflects how many real people have physically met and confirmed you in person. It starts at 50 when you complete verification and increases with every confirmed meetup. A higher score means more people have vouched for you through real world interactions.
How do I increase my trust score?
Complete in-person meetups using the QR code feature. When another ChatVerify user scans your code, both of you receive +10 points. When a non-user confirms your meetup via the web page, you receive +1 point.
Why does my score start at 50?
The baseline score of 50 represents that you have completed facial verification and are a confirmed real human. Scores below 50 indicate unverified users. Every point above 50 reflects real world trust built through in-person meetups.
What is the difference between +10 and +1 meetups?
Your first meetup with any verified ChatVerify user awards both of you +10 trust score. Every subsequent meetup with the same person awards +1, which prevents gaming the system by repeatedly meeting the same person. Non-user web confirmations always award +1.
How do meetup codes work?
Tap "Show My QR" to generate a unique QR code. The person you are meeting can scan it with the ChatVerify app or their phone's native camera. Once confirmed, the meetup is recorded and trust scores update automatically.
Why do codes expire after 15 minutes?
The 15 minute expiry ensures meetup codes can only be used during an actual in-person meeting. This prevents codes from being shared remotely and used to fraudulently claim meetups that never happened.
Can I use a meetup code remotely?
Meetup codes are designed for in-person use only. Sharing a code remotely defeats the purpose of ChatVerify and violates our Terms of Service. Codes expire after 15 minutes and can only be used once.
What happens if the other person does not have the app?
They can scan your QR code with their phone's native camera. This opens a web confirmation page where they tap Confirm Meetup. You receive +1 point for the confirmed meetup and they see a prompt to download ChatVerify.
What is a verified profile share?
A verified profile share is a link you send to someone that shows your handle, profile photo, Verified Human badge, and trust score. It expires after 24 hours and includes a deep link to open ChatVerify. It is commonly used to prove your identity before a first date or online transaction.
What is an incognito proof?
An incognito proof is a share link that confirms you are a verified human without revealing your photo or handle. It is useful on platforms where anonymity is important but bot prevention is needed.
Who can see my shared profile?
Anyone who receives your share link can view your verified profile for 24 hours. Only the information you have chosen to include (your handle, photo, and trust score) is visible. No other personal information is shared.
How long does a share link last?
Share links expire after 24 hours. This prevents old screenshots from being passed around as permanent proof of verification. Each new share generates a fresh timestamped link.
What is a badge page?
Premium members get a permanent public page at a unique ChatVerify link. Share it anywhere to signal you're a verified human. The page shows your handle and verified status. Your full details are only shared when you actively share a proof link.
What if I am a content creator?
Creators with 10,000+ followers on any platform can apply for a free Creator badge. Your creator badge page shows your trust score and verified status publicly with no subscription required. Apply at chatverify.app/creators.
Is my data safe?
Your data is stored on secure, encrypted servers in the United States. We do not sell your personal information to any third party. See our Privacy Policy for full details.
Who can see my profile photo?
Your profile photo is publicly visible to anyone who receives your verification share link or meetup confirmation. It is not visible to random strangers. Only people you choose to share with can see it.
How do I delete my account and data?
Go to Settings → scroll to the bottom → tap Delete Account. This permanently deletes your profile photo, trust score, meetup history, and account. Deletion is immediate and cannot be undone.
What is included in the free tier?
Free users can generate up to 5 meetup codes per month and send up to 5 verification share links per month. Verification, your Verified Human badge, and your trust score are always free.
What does Premium include?
Premium ($2.99/month) includes unlimited meetup codes, unlimited verification shares, and full trust score breakdown. Premium removes all monthly limits so active users can verify and meet without restriction.
How do I cancel my subscription?
Subscriptions are managed through Apple. To cancel go to iPhone Settings → Apple ID → Subscriptions → ChatVerify → Cancel Subscription. You retain Premium access until the end of your current billing period.